
Frequently Asked Questions
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Referrals made by the child, parent(s) and/or family member are often sufficient to begin health services.
However, it is recommended that you speak with your insurance company to determine whether a physician’s referral is required prior to accessing these benefits.
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There are numerous payment options available, including cash, cheque, e-Transfer, and credit card.
Payment is made payable by cash, cheque, email transfer, or credit card at the end of each session.
Families are issued receipts which may be submitted to insurers for reimbursement or used for income tax purposes.
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Any information collected is CONFIDENTIAL and adheres to the privacy legislation stipulated by the Personal Health Information Protection Act (PHIPA, 2004) and regulations set by the Regulated Health Professions Act (RHPA, 1991), as well as regulations set by any practitioners’ respective college.
Information gathered is limited to what is needed to provide comprehensive services to clients.
Client records are stored and managed using an encrypted and secure practice management system and paper files are maintained in securely locked cabinets.
All files are routinely backed up to ensure the privacy and protection of sensitive information.
Personal health information will not be shared with others outside the clinic unless written consent is provided or in rare circumstances in which confidentiality is limited.
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Sessions that are cancelled with less than 24 hours’ notice will result in a charge for that session equivalent to the regular fee for time.
Late arrivals will be charged at the set rate for the entire scheduled appointment time.
Any session for which you are more than 20 minutes late will be considered a missed session.
Please note that extended benefits do not cover services in which the individual was not in attendance.
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Unfortunately, fees for psychology services are not covered by OHIP but many extended healthcare packages offer partial or full coverage for these benefits.
Please check with your employer or insurance company to determine the type of coverage provided by your plan.
Any psychology services not covered by an extended health benefits package may be claimed as a medical expense on one’s income tax.
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The rate for all psychological services is $250.00 per hour.
The hourly rate is comprised of 50-minutes of direct service and 10 minutes for session preparation and paperwork
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Provides a comprehensive profile of strengths and weaknesses by examining a student’s cognitive development, memory, information processing, fine motor and academic skills, as well as one’s adaptive and/or social-emotional functioning
Direct services typically consist of an intake interview with the parent/guardian(s), approximately 2 to 3 testing sessions that each last approximately 2 to 3 hours, and a final feedback session
Information is also gathered through an initial phone consultation, assessment observations, standardized testing and questionnaires, and a review of relevant child records
Acquiring information from your child’s school may also be beneficial but this is only collected with appropriate consent
Findings from the psychological assessment may or may not result in the following diagnostic condition(s): Specific Learning Disorder, Developmental Disability, Attention-Deficit/Hyperactivity Disorder, Autism Spectrum Disorder (ASD), and/or contribute to the diagnosis of another psychiatric disorder
Feedback of the results is usually provided in a face-to-face meeting and in the form of a written report
Recommendations related to your child’s mental health, learning, and educational needs are also provided for both home and school environments (total assessment = 16 hours)
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Assessment process varies depending on the type of service(s) rendered but standardized testing of academic achievement is usually not necessary.
Investigates various psychiatric and behaviour disorders in which differential diagnoses are generally required (e.g., ASD, ADHD, anxiety, depression, anger and behaviour concerns).
Typically includes an intake interview, at least one testing session, and a feedback session.
Cognitive profiles are also available which may assist in the diagnosis of an intellectual disability or exceptionality related to giftedness
While testing may be completed at the clinic to contribute to the assessment of Alcohol-Related Neurodevelopmental Disorder (a.k.a., FASD), the final diagnosis is made by a medical doctor with the coordination of a local multi-disciplinary team
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Brief assessments conducted to measure a client’s needs and level of risk, and to assist with treatment programming, case management, and the coordination of services
Formal diagnoses are unlikely provided at this time due to the limited time available to gather the information necessary to perform a true differential